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Avery Animal Hospital Location 4507 Cemetery Rd
Hilliard, OH 43026
Call Avery Animal Hospital (614) 876-5641
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Mon, Tues: 7:30am - 7:00pm
Wed, Thurs: 7:30am - 6:00pm
Fri: 7:30am - 5:00pm
Sat: 7:30am -12:00pm
Closed from 12:00pm-3:00pm
on the 1st Wednesday of every month.

holiday hours

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Behavioral Consultation
Canine 101
Kitten and Cat Care
Dental & Periodontal Care
Digital Radiology (X-Rays)
Euthanasia Services
Glaucoma Screening
In-hospital & Reference Laboratory Services
Laser Therapy
Medical Hospitalization
Nutritional Counseling
Pain Management
Parasite Prevention and Control
Pharmacy Services in Hospital & Online
Puppy and Dog Care
Puppy Kindergarten
Puppy Preschool
Senior Care
Vaccination Information
Wellness Examinations
Weight Management
Royal Canin Genetic Health Analysis

Behavior Consultation

When your pet has a behavior problem, you and/or your family may experience many emotions including frustration, fear, embarrassment, resentment, anger, and desperation. Your pet is also suffering as he or she may be confused, afraid, anxious, and conflicted. Avery Animal Hospital is sympathetic to your needs and to the needs of your pet, which is why we offer behavior consultations.

Several of our doctors and technicians have a special interest in behavior. Dr. Vesper, Dr. McLaughlin, Dr. Fletcher, all receive ongoing additional education regarding dog and cat behavior problems and have attended an intensive study course through Purdue University called DOGS.

The first step in treating a behavior problem by our hospital involves completing a behavior history form about your family and your pet. Once the history is completed and returned to our hospital, a veterinarian reviews your completed history, and a technician contacts you over the phone to ask more in-depth questions. You will then be contacted by a veterinarian to schedule a behavior consultation or to discuss a potential referral to The Ohio State University College of Veterinary Medicine.

The behavior consultation usually lasts one hour and may include:
  1. Thorough review of your pet's behavior history
  2. Physical examination to rule out any physical ailments that could be contributing to a behavior problem
  3. Collection of samples for blood work and any other tests that may help to diagnose your pet's problem
  4. Discussion about your family's lifestyle and needs
  5. Discussion about realistic expectations for behavior improvement

After your consultation, the veterinarian will develop a Behavior Modification Plan. You will receive a phone call to schedule an appointment for your Behavior Modification Plan review. During this 30-minute appointment, the behavior plan for your pet will be discussed and specific behavior modification techniques will be explained. It is best if all adult family members can attend.

Communication with us is integral to your pet's improvement and we welcome your questions. You will receive follow-up calls after your plan review appointment in one week, one month, three months, six months, and then as needed. The phone calls usually last 10 minutes and are necessary to assess and improve your pet's progress. The technician will consult with the doctor after each call to determine if changes in the behavior plan are necessary.

There may be additional charges associated with your pet's behavior problems including laboratory tests, enrichment toys, educational books, and private or group training classes.

We realize that solving behavior problems can be costly and time consuming. We strive to provide you with the best information and support so that the process can be carried out efficiently and minimize additional charges. Cooperation by you, your pet, and your family offers the best chance for a favorable and timely outcome.

Please complete the behavior history form and return it to us before your consultation. If you would like to email the form, send it to You can also fax it to us at (614) 876-2555.

Click to access our behavior history forms

*Please check out our new article that was published in Benchmarks 2015. It highlights our behavior program and how we are expanding it to better fit our clients needs! 2015 - Chapter 2 Revenue.docx

Client testimonials and success stories:


Jessica and Chance

 Chance has been such an amazing member of our family! We feel so lucky to have him in our lives and we know he feels the same! From the beginning, we realized Chance was very cautious of strangers and was timid of new items or environments. As it started to get worse and we began to limit his time with strangers, we knew we needed some more help. At one of Chance's vet appointments in January, it was clear he was suffering from a lot of anxiety and Dr. Fletcher picked up on his body language and avoided unnecessary stress for Chance. We then made an appointment with Dr. Vesper to receive some guidance and medication management. The staff was amazing throughout the entire process. Gretchen responded to my e-mails promptly and offered behavioral tips and general education on Chance's anxiety and medications. She was always there to answer any questions and checked in on Chance's progress frequently. Then, in May, I was able to have a guest visit for a week with no problems from Chance, something I feared would never be a possibility due to his anxiety!! This was a result of behavioral training, understanding my role in his anxiety, external triggers in the environment and medication management. I would not have been able to help Chance get to this point without their help. We will always have to be aware of Chance's anxiety and continue our training but I am forever grateful for the jump-start help we received.

Bolt the border collie

Our family has always had at least one four legged friend living in our home, several times we have opened our home up to two of these furry creatures. We especially love dogs and love them being part of our family.  The breed of choice in our family up until July 2013 was always Shetland Sheepdogs or Shelties for short.  Our Shelties were always very friendly, loving and easy to live with.  In July of 2013 our teenage son begged my husband and I for a puppy.  He had his sights set on a Border Collie puppy.  Our current  resident dog was approaching 16 years old and was definitely in retirement mode.  Our son wanted a dog that was active, that he could teach tricks, one that would become his lifelong buddy.  In his mind the Border Collie, known for his smarts and active lifestyle, was the perfect choice.  Just a day after the 4th of July, Bolt came to live at our home.  Bolt was only 4 ½ months went we brought him to live with us and came from a very reputable breeder.  It did not take long for us to realize that along with the characteristics of intelligence and athletic ability came stubborn and strong willed!  It wasn’t long before we saw some behaviors  that we had not yet seen in other family pets.  For one, Bolt hates having his paws wiped clean, bathed, brushed or ever being told he needs to go up to bed and sleep in his cage.  Yes!  The last one actually made us laugh, could a dog truly understand that he had to go to bed and even more interesting be mad about the  idea?  Well, as we learned he had that capability.  His dislike for certain things caused him to air snap, growl and nip at our family members which obviously raised concern for both my husband and myself.  We and especially my son, loved Bolt and wanted him to remain a part of our family.  In order to keep harmony in our lives we reached out for help from Dr Vesper and Gretchen at Avery Animal Hospital. Bolt went through a series of lab tests to rule out anything medical.  When the tests came back normal, our next step was to attend a meeting with them to discuss Bolt’s behaviors and possible solutions.  The session was so helpful because it allowed us to identify triggers and gave our family a better insight into why Bolt reacted the way he did.  The very insightful session lasted for over 1 ½ hours and we were given written material to share with those family members who were unable to attend the session.  Avery provides follow-up after the initial session.   Gretchen does a great job of following up via phone.  We have seen improvement in Bolt’s behavior and as a family are more aware of ways to both avoid certain behaviors from occurring and stopping certain behaviors before negative outcomes occur.  Dr Vesper and Gretchen gave us the tools that allows Bolt to remain living in our home and coexisting with our family like our other dogs have.  We would recommend any family needing help with behavior issues to Dr Vesper and Gretchen and are thankful we made the decision to give it a try.